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Blackberry Unlock Instructions

Before you start;
Make sure your have downloaded the latest server client and have an unlock credit

Nextgen server now supports Blackberry Unlocking in realtime Using standard blackberry USB cable (as supplied with phone).

- Blackberry 62xx Series : 6210, 6230,
- Blackberry 71xx Series : 7100g, 7100g, 7100r, 7100t, 7100v, 7105t, 7130e
- Blackberry 72xx Series : 7230, 7250, 7280, 7290,
- Blackberry 75xx Series : 7520,
- Blackberry 77xx Series : 7730, 7750, 7780,

Phones not supported: 8700 series, X700, 7510 (iden), 5810, H700

Before attempting to unlock your Blackberry with Nextgen Server please check that your Blackberry has compatible firmware installed. To check the software/firmware version of your Blackberry simply navigate it's menu:-

Go to SETTINGS or OPTIONS then ABOUT

Blackberry Options screen     Blackberry About Screen     Blackberry Software Version

 

If you have a firmware/software version of: 4.0.X.XXX. no firmware upgrade required, proceed direct to unlock.
If your firmware version is 3.X.X.XXX then first you must upgrade your Blackberry, this is simple and easy to do;
 Click here for "Instructions for upgrading your desktop and handheld software"

Reading MEP unlock Code

Before you start please close down all applications and close your firewall, if you are behind a router you will need to open port 6967, failure to do so may result in the client failing to connect to the server.

  1. Install the latest version of the server client on your PC
  2. Connect up your Blackberry to your PC using it's USB cable

If Windows now detects a new device (this will happen the first time you connect your blackberry to your PC, and the following you will need to do only once) The drivers have been part of Windows update from 2004, so should already be on your PC.

3. A new hardware wizard will appear. Select “No, not this time” if asked about connecting to the internet
4. Then on the next screen Select “Install Software Automatically (Recommended)” Click on the “Next “ button
5. Windows will now search for the drivers.
6. Windows will now install the drivers.
7. Click on finish on next screen
8. Windows has finished installing New Hardware

You will only need to do this once per PC. The first time you connect a blackberry to your PC.

9. Start the Nextgen Server Client
10. Enter your User name & password
11 Make sure “main server” is set under Server Settings
12. Select “Berry” under Phone setting
13. Press “Get Berry Codes” on software
14. The server will now read and display the unlock codes on the server client, estimated time 10 to 30 seconds
15. You can now disconnect the phone from your PC.

Entering the Unlock codes

1. Go to Options Menu
2. Select “SIM Card” menu option
3. You will now see SIM Information screen but no information
4. While holding “Shift” key Type “MEPD” or in case of 7100 “MEPPD” (no writing will appear on screen)
5. You will now see screen detailing SIM locks status, and you will see active SM lock
6. To disable this now hold “ALT” key type “MEP2” or in case of 7100 “MEPP2” (no writing will appear on screen)
7. New dialogue window will appear asking for code
8. Enter the MEP code as displayed in the Server Client, press ok, with jog dial
9. Phone will display “code accepted” your phone will now accept any compatible SIM card.
 

Blackberry Sim Card Option menu    Blackberry Sim Card Security Menu   blackberry Sim lock status

( images above are of Step 2. Step 3 and Step 5)
 

 
Troubleshooting
 
Q. Error : "Can not connect to phone, weird..."
A. 1. Make sure you have disabled any passwords that are set on the device
  2. If you device an ex-company handset then it may have an IT policy that restricts any 3rd party software from running on the device.
    Click here for information on how to remove the IT policy
3. Make sure you have disable your antivirus and and firewall(s). (Remeber - if you are connecting from within a corporate environment then you will never be
    able to disable the firewall therefore the unlocking process should be carried out from a home PC where you can fully disable all firewalls)