Q. How do I enter my SPV Unlock code?

A. Click here for instructions on how to enter SPV unlock codes.

Q. How do you Hardware reset a SPV C500 to bring it back to it's initial factory state?

Answer:
1. Press and hold soft1 and soft2 keys.
2. Press and hold power button for around 1 to 1.5 seconds. Release power button. Keep hold soft1 and soft2 keys.
3. Later, screen should show instructions to ask user to press '0' key to reset to factory default.
4. Press '0' within the timeout period, which is only several seconds only.
5. If no instruction is shown on the screen, repeat steps 1 to 4. The timing is sensitive.

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